Support & Help Center

1. Getting Help

The LINE OA Real Estate Assistant is maintained by the internal development and operations teams of Easy Condo Plus and Easy Thai Home. If you encounter any issues, require access provisioning, or wish to report a bug, please reach out via the support channels below.

2. Frequently Asked Questions (FAQ)

Q: How do I toggle the assistant panel inside LINE OA?
A: Press the shortcut Alt + P while on chat.line.biz, or click the extension icon in your Chrome toolbar.

Q: What should I do if property data does not load?
A: Ensure you have an active network connection to the company database and click the รีเฟรช (Refresh) button in the panel header.

Q: How do I link customer cases with Trello?
A: Open the ดู Trello Card tab, verify the prefilled property and chat information, and click สร้างการ์ด to generate the card instantly.

3. Feature Requests & Feedback

We welcome feedback from our real estate agents and operations team. Please submit requests directly to the internal product backlog or contact your company system administrator.